Conflict Resolution

As long as there are people in organizations there will be conflict of some kind.

For many people, the word Conflict has negative connotations, therefore, at Dynamic Achievement, we ascribe a different definition and call it “Creative Tension”. Tension because there is a gap between what currently exists (i.e. what is) and what someone wants; and Creative because all Tension seeks to be resolved – and we look for creative ways of resolving that tension.  We regard Creative Tension as a key driver of improved innovation and ultimately team and business performance. What is needed is the Mindset and the Skills to engage in Creative Tension and work collaboratively towards a higher goal.

This program focuses intensively on skill development and application through reinforced practice – using real life simulation exercises. Participants leave the program with the skills and the confidence to apply their learning on the job.



  • Understanding how your Mindset influences your attitude towards conflict and your approach to resolving it.
  • Understanding of how your personality influences the way you view and work with conflict
  • Stronger relationships with others
  • The skills to work collaboratively with others when there are different perspectives
  • Improved ability to deal with people whom you find challenging
  • A more respectful and appreciative workplace

KEY Focus Areas

  • Understanding one’s own biases when approaching conflict
  • The 5 modes of conflict resolution and when to use them
  • The skills required to deal with conflict effectively using a co-creative
    approach to goal achievement


This course is applicable to learners at all organizational levels in the organization.


1 to 2 days


This program is offered on-site and/or in live virtual training sessions.

“This program is so powerful that it’s hard to put it into words. Since we started working with Dynamic Achievement, the PolarBoard Division has transformed into something amazing with significant improvements in communications, productivity, participation, and reduction in safety related injuries. Our staff is coming to work because they want to and are also happier at home. We have created a working environment that people want to belong to and where everybody is working together in one direction
– Lorence Forsberg, Canfor
Division Manager

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The choice is yours: buy online or speak to one of our facilitators. It’s time to think vertically!

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