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Situation and challenge

Dynamic Achievement was engaged by Freightliner to help the company improve sales and customer service in order to navigate and win in a highly competitive marketplace.

Solution

Dynamic Achievement worked across the company to implement Leadership Excellence, Sales Excellence, and Customer Service Excellence programs.

Results

At the end of the programs Freightliner reported the following results:
  • An immediate impact on the company
  • Permanent life changing improvements for many staff
  • Real and sustainable organizational change
  • Improved customer service and sales
Eitan’s programs have had an immediate impact on our company and facilitated permanent life changing improvements for many of our staff. We quickly realized that Eitan’s approach made 100% sense, and was the only strategy that could lead to a real and sustainable change within our organization. Immediate feedback from our customers is proving this to be absolutely true.
- Ken North
General Manager, Sales and Marketing – Freightliner of Vancouver

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