Situation and challenge
Dynamic Achievement was engaged by Freightliner to help the company improve sales and customer service in order to navigate and win in a highly competitive marketplace.
Dynamic Achievement worked across the company to implement Leadership Excellence, Sales Excellence, and Customer Service Excellence programs.
ResultsAt the end of the programs Freightliner reported the following results:
- An immediate impact on the company
- Permanent life changing improvements for many staff
- Real and sustainable organizational change
- Improved customer service and sales